FREQUENTLY ASKED QUESTIONS
Can I enroll in this course with a group of leaders from my church?
Yes! We'd love for you to take this course with other leaders! But each leader will have their own individual log-in so that they're able to refer back to the course (and the helpful tools and templates provided in it) on their own time.
How does this course work for my church or ministry?
Once you sign up for the course based on the number of leaders you need to train, you'll receive the number of unique log-ins, and we'll mail to you the same number of books for you to distribute to your leaders.
Once you get the unique log-ins, you can share them with your leaders at your choosing. (Remember, each log-in is good for 18 months, so you don't have to use them all right away.) From there, your leaders can progress through the course individually, or as a group (with your facilitation).
How long do leaders have to complete the course once started?
We'd love to give you lifetime access, but due to our contractual obligations, you'll have 18 months to use your log-ins. But, you could use a few now and then a few more in a future group season.
When can we begin the How to Launch a Thriving Small Group Online Course?
You can begin the course as soon as you sign up and receive log-in credentials. We'll send you books immediately after your purchase that you can give to your leaders.
How is this different than the book Leading Small Groups That Thrive?
While the book's authors are teaching this course, this course is targeted instruction for NEW leaders. The book helps leaders of all kinds make five key shifts to help their group go to the next level, but this course specifically focuses on helping new leaders launch new groups built on a solid foundation for success. Certainly, this course builds on the lessons taught in the book, but the course provides a more "step by step" approach for new leaders launching new groups.
If you have already purchased the book, you'll find this a very helpful complement to the book. But if you haven't, remember each participant gets a book included in the cost of the course.
What if I am unhappy with the course?
If you are dissatisfied with your purchase, contact us in the first 30 days and we will give you a refund of the entire course fee, minus the cost of the books that were shipped to you. No questions asked.
Who do I contact if I have any questions or problems?
You can reach out to our team and we'll get right back to you: [email protected]